I have a cell phone contract with MTN whereby my insureer is 24 hour mobility. My phone just froze last year 15 Dec 2013. I took it to mtn store kagiso mall where i bought it. They promised to give me feedback of which they ddnt. We fetched my phone where they told me it was beyong repair, But no ...
I called into 24 hour mobility 3 weeks ago, requesting that they pickup my damaged phone. To my surprise it looks at though they don't seem to understand what that means. I have received no phone calls regarding my claim, however every time I call through to them I am assured that they will collect ...
I am extremely disappointed at the service I received i called numerous times regarding my claim that I submitted on the 05/01/2014 my claim has still not been processed and I am extremely unhappy I have confirmed with Patrick on the 25/01/2014 at 11:00 that he emailed all the documentation to ...
We have paid the excess 2 weeks ago an NO ONE have contacted us. Is this how you guys operate??? ...
I was robbed in a park by a man whilst walking my dog over the weekend. This morning I sent the claim form through but received no info thereafter. I called a few times but got no joy. Then at around 15H10 I called back and got through to Deidre Booysen, a very pleasant and helpful lady. Without me ...
I was not pleased/satisfied with the report I got yesterday when "I" phoned your consultants to enquire about the progress of my claim. A claim that was reported on the 15th of December 2013, and only getting response on the 22nd of January 2014. After having submitted my claim I phoned ...