Last year March I upgraded my mtn contract. I was asked which sim I will use and I gave the number (which was different from my contract number). Last week I dropped the Blackberry Z10 on its face and the screen broke. I was informed by 24 Hour... that because my contract sim card was not in the ...
My phone Sony Experia Z1, falls out of my pocket while flying, within the speed limits off course, down the highway on my bike. Well I can say with confidence, speed gravity x tar road = much sadness. Here I stand next to the busy N1 with my life line to the world in a woeful state. Screen cracked, ...
My daughter's cell 'phone was after a break in into a motor vehicle. I am the account holder. We were insured with 24 hr Mobility which was heavily punted by the MTN sales people in Melrose Arch. They said MTN Insurance was not as good. We complied with all the requirements including police ...
I have submitted my claim form to 24hr mobility on the 13th of January 2013, i have had feedback to say that my claim has been received and I should get feedback within 24 hours. I have had no feedback the next day until I eventually send them an email to follow up! My email was then forwarded to ...
I was covered for 8400 on cellphone insurance. When I claimed that amount was confirmed twice by me and manager at mtn the glen. The guys at the insurance confirmed 8400. When I was at the store to collect the phone that amount changed to 7800 no clear explanation of why. I was told by palesa that ...
I since put through a claim with 24hr Mobility for a lost cellphone in October and they have been giving me the run around each time i cantact them to find out the status of my claim. They tell me that they are awaiting management determination on my claim each time and that they will contact me ...