I am so irritated. The PCB board in my cellphone burnt out while it was charging. I took it in to mtn they sent it away and came back saying its not repairable i need to put through a claim with my insurance. This was 3 months ago. No one came back to me to say the claim was declined each time i ...
Good day I AM MARQUIN JACOBS ID-8803265050087 FROM SWELLENDAM.I HAVE A CONTRACT WITH MTN AND THE INSURED MY CELLPHONE BY 24HOUR MOBILITY.I TOOK OUT THE CONTRACT WITH THE SONY BUT DIDNT USE THE SIM IN THE PHONE THAT CAME WITH THE PHNE.I USED MY OLD NUMBER.MY PHONE IS AND I DID BLACKLIST IT AND ...
Just a thank you to Chanel and Ismaeel on their helpful service in helping me with my insurance claim. It was a pleasure doing business with them both and I was extremely happy with the service delivery. ...
I called the call centre to submit a claim on a damaged cell phone, and was told to fill in a claim form and submit same and someone will call me back to finalise the claim. I did this on the 6th January 2014. I received an email stating the claim was received and I would get a call on the day, ...
I lodged a claim about a damaged iPhone on 23 Dec 2013 at MTN in Killarney. On 24 Dec, I was called by Finrite (?) to say that as soon as I had paid the excess, my phone would be collected by a courier company, the very next day. I paid immediately, sent proof and was told the phone would be ...
I would like to complement Hughes Salila for the great service I received from him, went out of his way to assist me, he deserves an A for extra effort. I was so impressed with his service. ...