I'd like to thank 24Hour Mobility cell phone insurance for dealing with my claim for my broken phone and getting it repaired and delivered back to me in less than a week!! It was such a pleasure to deal with their call center agents who managed my claim efficiently. Great job!! ...
Contacted them regarding a claim for my Iphone. I had to pay my excess fee before they would collect the phone. I paid it within half an hour. I was informed that my phone will be collected within 72 hours, I am STILL waiting 148 hours later. I have NO idea why MTN feel the need to use these ...
Good Day From my last complain, I received a call and the guy I spoke to promised to send me an e-mail address to take the matter further as he said he can't help me any further. And this was almost a week ago and I am still waiting for an e-mail address. I can't request this from the consultants ...
I put throug my claim in October last year and im still waiting for feedback from 24hr Mobility. i wrote a complaint inJanuary and some lady responded that she will look into it and we are in February. i am fed up with them, i call the call centre and the agents abondon calls on me when i demand to ...
I have been trying to make a claim which has been approved already but somehow 24 mobility cant seem to get me a phone with a value of what im cover for. They are offering me phones worth far more less than what am covered for because they claim that they have no stock.it has been 3 weeks now and ...
Called pinnacle marketing this morning and was privileged to be assisted by Hughes Salila. most conlsaltants sounds tired and bored but Hughes was very energetic, helpful and entertaining. he was joking and laughing with me. It has been a while since i spoke to such a person on the phone. What an ...