I am a new member at Planet Fitness gyms. I am writing to tell you that this company is out to rob its patrons. When I signed up there using my Discovery Vitality membership to receive the 80% discount on fees that Planet Fitness so actively advertise on signs all over Johannesburg, at no point did ...
I have been wanting to cancel my account for almost 5 months now. Every time I call the branch, the person responsible is either not there or in 'training'. The latest is that the only other person capable of handling cancellations is MIA. Finally I make contact with someone who is able to shed ...
Planet Fitness gave false billing information (like most of the other 900 complaints on their page) to my wife. They overcharged her R500. When her bank retrieved the money, PF blocked her card. Does this company have any ethics? Sure as doesnt look like it from the list of complaints. Of course ...
On December 27th 2012, I called and cancelled my ongoing membership (having been a member since 2004), and this was confirmed and done. The lady on the line advised that they can not stop the debit due to the date and that I should reverse or stop at the bank. All of this was done. - Untill April ...
I recently posted a complaint regarding the auto-renewal of my gym membership fee on a monthly basis after termination of my contract. I have noted the response from Planet Fitness which is the usual ' we need a month's notice in writing' However the truth is: 1. I signed a 2-year fully pre-paid ...
I had a 3 year contract with Planet fitness (fully paid up) that expired in November 2012. Despite cancelling the contract telephonically, I received an SMS that I was required to make a monthly payment in December. I went in on the 2nd of January 2013 and spoke with Thabo Mphuthi. He pointed me to ...