First of all, trying to get hold of anyone at Planet Fitness Wanderers sometimes takes up to 5 minutes of holding on, being transferred to numerous people or just being cut off. I intended to cancel my Gym contract in September 2012, I followed all their specifications and mailed the person who ...
Hi, I recently moved and am to far away to attend the Wanderers Planet Fitness, I have called and emailed the branch numerous times (since beginning January) to get a settlement quote to cancel my contract with no luck. The closest I got was that it would be requested from Head Office and be email ...
I purchased a "Gift of health voucher for a friend of mine. When I bought the voucher I was specifically told that the deal was R1200 for a year long membership, I made certain of this when I enquired about the deal and again when I paid. When I paid for the deal there was no voucher book at ...
Have been trying to get hold of the manager at the Wanderers branch for over two weeks with no response whatsoever from Planet Fitness. I have been charged an annual fee when the contract expired on the 11th of January. Planet Fitness then had the arrogance to hand me over to debt collectors when i ...
I joined planet fitness over 6 months ago and have had nothing but trouble from the start. I couldnt enter the gym for the first 2 months of my contract as my tag was not issued, I spoke to a number of people, called the call centre and emailed the customer care centre but heard nothing. Then when ...
I'm extremely irritated by the fact that I had to call my own bank to have the authorisation amount reversed. Four working days after checking out and the authorisation hadn't been reversed. When I called the hotel, they told me that they know nothing about the authorisation amount that was taken. ...