My airmiles expired at midday on the 31st March instead of midnight. I intended using the miles in the afternoon (to book spa treatments) of the 31st, but was blocked because my miles showed as expired IN ERROR via the website. (showed correctly in call centre on the afternoon). Problem was ...
I Signed up for the Voyager program and it took approximately 2 months to process my application because of various mistakes on Nedbank's side. I should receive a companion ticket when I spend R80, 000 in 1 year. I spent this in the first month. I phoned the call center, and they confimed that I do ...
Click on contact details of the Voyger website and you are welcomed with a typical SA government empty promise. "We are dedicated to assisting you in every aspect of your interaction with us. Please do not hesitate to contact us, via our telephone numbers or email support, and we will respond ...
Three emails two calls and still waiting... ...
I used 15500 of my voyager miles on 04/10/12 to book my partner a flight on 5th Oct. His meeting was cancelled and I then cancelled the booking with voyager, on afternoon of 4th Oct. I was promised that my miles and the R536 debited from my CC for the taxes, would be refunded back to me. I didn't ...
I recently converted some of my Discovery miles to Voyager Miles as I wanted to use them towards an air ticket on SAA. Only after the conversion was done did I go onto the SAA website to make my booking and was surprised to see that all the cheaper options appear to be fully booked on all flights ...