I enquired numerous times about my voyager account. No air miles were updated on the system, now it seems that I have 2 accounts (still get all the promotions), both without any entries. No one comes back to me to try and sort it out. Emails to [Email Removed] don't get answered at all. ...
I flew from JHB to New York in 31 May - 7 June 2013 and I waited for my Voyager Miles to be loaded. I started logging calls with Service Request No: SR403001 in August, 15, requesting my miles to be allocated. I was told the reason why my miles are not allocated is because I had used my Maiden name ...
Despite phoning for a business class voyager ticket nearly a year in advance on numerous occasions, we were informed that there was not a single ticket available from anywhere in South Africa to anywhere in North America for any date in September 2014. How is that possible? They will also not wait ...
I have not travelled in a long time but am starting again now and wanted to update my voyager membership with my new details and reset my pin. I called the call centre who said it would take 7 days so duly scanned in a copy of my passport with all my new details. I called again today - 7 days later ...
I have never in my life encountered service as poor as with SAA Voyager. For a year I've tried to get points added to my SAA profile (32939718) for flights I have made with other Star Alliance Partners. A recap of channels tried: 1. E-mail: [Email Removed] - Just doesn't get responded to. Never. 2. ...
I have emailed them which the email was read but untill now I have had no response I requested I want to book flight tickets to Munich for December but when I want to book it request a certficate what this is I dont no but I need it I want to book not later than Tuesday the 3rd September but with ...