Hi, I have repeatedly emails SAA Voyager to assist me with upgrading flights from China. To date I have not even had an acknowledgement of the various emails I've sent let alone feedback on my request. It's the worst service I have ever received ...
I will be so pleased when my Voyager Miles are up! Every time I pay for a flight on this website with a Mastercard, I can stand on my head but the payment does not go through and when you retry, there is a lock set on the Voyager side of which one is not informed so you keep trying like an, wasting ...
In January 2012 I travelled return from Cape Town to Mexico City via Frankfurt with Lufthansa, a star alliance partner. My daughters' air-miles were immediately credited. Mine were not because there was a difference between the ticket name (married) and my SA voyager name (maiden name). After ...
I have chosen to fly SAA for the last 6 months (commute between CT & Jhb) in order to gather air-miles. The booking system did not bring up my Voyager number when booking flights & I had forgotten the number. Buy hey... one has 6 months to claim the fights... Now that I have managed to get ...
I have had a Voyager Credit Card and have been a voyager member for the last 10 yrs. I tried booking international flights for the first time ever on the 28th of March because of the punitive policy of Expiring Miles. The call centre agent booked an award and made the flight booking for my wife and ...
Voyager has owed me miles for a trip to the USA since October 2012. After months of correspondence and having couriered my original documentation to Voyager they finally acknowledged via e-mail that they owe me the miles, but now claim they do not know how to add them to my account! Every time they ...