Emanates from a previous unresolved complaint 3/032013 on this site after I was supplied with an incorrect Blacberry Z10 - No pick up so had to call Vodacom courier to collected phone - only happened 3 WEEKS LATER! The delayed collection of the phone meant that my account has remained on Red ...
I have been messed around by vodacom since the beginning of April and have logged various complaints with Vodacom to no assistance. They have supplied the incorrect phone and now dont want to cancell the contract. I am tired of fighting with the company as I have been messed around for far too long ...
I have 1 Vodacom contract- by chance (after being offered an upgrade on BOTH of my contract) I realized that there was a second contract illegally opened in my name. I went to 2 Vodacom outlets (a vodashop and a Vodacom customer care centre) They claimed to place a block on the number and the ...
Hi I just bought my husband a BIS Bundle this morning its is now 14.45pm and still no BIS on his BLACKBERRY. an email was sent to him this morning to inform him on which date his BIS will expire. How does Vodacom take to activate BIS??? Should we change networks for better service? Such as Cell C? ...
Vodacom is busy with an investigation of my sim swop and then money was removed from my account and i was told they are almost closing the case so i wrote a report to hello peter last month and they responded just to clear the name vodacom .the department phoned me and asked me for all the details ...
I took out a laptop contract with vodacom and the store has since closed down, now i need information regarding the laptop serial no, make and model and price as confirmation from Vodacom that i had the contract with them for my insurance purpose. what do i do now if i can't get the contract info ...