Complaint / review / scam report
Vodacom
STILL WAITING SERVICE 2ND COMPLAINT

STILL WAITING SERVICE 2ND COMPLAINT!!!!!
CANCELLATIONS DEPARTMENT HAS NO KNOWLEDGE OF SERVICE & PRODUCT WHATSOEVER,
I CANCELLED MY CONTACT AFTER 2 YRS & WENT PREPAID TIL I COULD FIND A CONTACT I LIKE. 2 MONTHS LATER I WENT TO TAKE OUT A NEW CONTRACT WITH THE NOW PREPAID NUMBER BUT WAS TOLD I HAVE TO WAIT 6 MONTHS B4 I COULD DO SO. I WAS TOLD THIS IS VODACOM'S "PUNISHMENT" FOR NOT RENEWING. VODACOM DID NOT INFORM OF THIS CONDITION WHEN THE CANCELLATION REQUEST WAS SENT THRU. CALLED THE CANCELLATIONS DEPT TODAY @ 13H40 AND CALL WAS DROPPED @ 14H00 (CLOSING TIME) BY THE SUPERVISOR IN CHARGE - WHAT GREAT SERVICE. CELLC / MTN HERE I COME.
Author: ash24/7


Offender: Vodacom

Country: South Africa   Region: All Country   City: Vodacom

Category: Telecommunications

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