Everytime I activate my BIS I get a download speed of about 462 KB/s for about 3 days after that my downloads reach a speed of 5.6 KB/s and always fail. Now I heard about the limit that vodacom puts on BIS users when I took my phone for a upgrade last year. I didn't believe what I heard so early ...
I checked my account yesterday and didn't use any minutes or sms and def not 420mg of data went to bed and woke up to nil balances. And when I called the Vodacom customer care number. The system seems to be down and they'll call you back. The first I didn't even get a call back I had to drive to ...
Tuesday 08:03 i received an sms informing me that my contract is up for renewal. So i decided today to visit a VODA shop to upgrade my contract. When i entered the shop a lady greeted me and i explained why i need assistance. The lady then informs me that "NO your contract is not up for ...
On Monday morning (21/10) Vodacom contacted me to offer a data contract with portable device, which I accepted. The lady indicated that the package would be delivered within 2 days. It is now the 4th day, and guess what, I (the client) needs to phone and find out what the status is, just to be told ...
I am referring to my report of 18/10/2013 and our conversation of that day. I received an sms stating that the job has been exchanged and despatched from the Advance repair centre to VODACOM REPAIRS CENTURION. As a matter of a fact - THIS DOESN'T MEAN ANYTHING TO ME. When we spoke on Friday 18 Oct ...
My account did not go off the end of the month. I went into a Vodacom shop wanting to make payment, was told I could not. Phoned customer care to find out they did not receive training on how to help the customers. After the fourth try, a lady was helpful with the banking details. I made an ...