I am fuming, on the 30th of October I was on the line with Vodacom regarding airtime that just disappear from my husband's phone, the lady told me that there was subscriptions loaded she will cancel them, she told me that I can load airtime in 72 hours, still the airtime disappeared, last night the ...
I called Vodacom about a fault with my data bundle purchase and that I did not receive the megabytes. I talked to a customer care consultant about the problem and she kept trying to prove me wrong and hammering on words or phrases that I get wrong and catch me out as if I am lying. She also kept ...
Call Me because i am furious with this issues that is recurring, i want someone to contact me before 12, today 15.11.13. I logged numerous calls, one issue that i logged was closed without notification and not ressolved, when i did a follow up call i heard the request was closed, so i wouldve been ...
I reported a case of being unjustly billed for clicking on a link on the internet & being subscribed to a service amounting to R7 a day. I received a notification via sms, 23/08/2013 notifying me that I was subscribed. In that same notice, they tell you to reply "stop" to 43887 to ...
HOW MANY VODACOM CUSTOMERS ARE BEING BILLED A FEW HUNDRED RANDS EVERY MONTH FOR CONTENT SERVICE CELLSPICE AND ARE UNAWARE?? VODACOM HAS BEING BILLING ME R7 EVERY DAY TO MY 3G, FOR A CONTENT SERVICE THAT I HAVE NEVER SUBSCRIBED TO. WHEN I CONTACTED VODACOM TO CREDIT MY ACCOUNT THEY ASKED ME TO ...
Hello, Want to thank vodacom for the impressive service from their call centre. I have barely finished submitting my request about 'one net express' online and 5 minutes later a consultant phoned me with all the info I needed (Great because it was after hours 17:30) Thanks to Ncebisi Makhubla for ...