Good day Hellopeter the 1 of October i tried to log in to vodacom website to pull done a statement, but i told me i must register or log in. so it dont allowed me to log in. when i phone customer care they told me. we are upgrading your website. Thursday i wanted to go on again it happened again ...
Someone upgraded my contract in Emelo and i stay on soweto, i was asked to send a affidavit and a copy of my ID and that was 3 weeks ago. No one has contacted me with feed back since and everytime i call the contact centre i get promised that someone will contact me before close of business, till ...
Referring to my report of 10 Oct @ 10:04 - Still no feedback is provided in person and all of a sudden I am receiving SMS's regarding the fixing of my BRAND NEW Q5! This has been 21 days. Can I please have feedback and a solution on how you are going to bill me. How can you expect a client to pay ...
From a client's point of view, I am growing exceedingly tired with the level of service that we receive. My problem started months ago: 1. Received a Faulty Upgrade, had to fight to get this resolved. 2. Upgrade Dates not changed by Staff in Vodashop after it had been instructed for them to do this ...
Hi my name is Gideon Barnard and I loaded my sim, number 0827315651 card with 110 rand to purchase the my meg500 promotion data bundle, I immediately bought the data bundle and they even said I successfully bought the mymeg500. But when I connected within 20 minutes my data was gone. I called them ...
I UPGRADED MY MOM'S CONTRACT, THATS ON MY NAME ON SATURDAY 17 AUGUST 2013. I HAD TO COURIER THE PHONE TO HER BECAUSE SHE STAYS IN A VERY, VERY SMALL TOWN THAT DOES NOT EVEN HAVE ANY VODACOM SHOP. SHE EVENTUALLY GOT THE PHONE IN THE FIRST WEEK OF SEPT. hER ONLY COMPLAINT WAS THAT THE BATTERY ONLY ...