We purchased a Tevo vacuum cleaner from the Vanderbijlpark store on the 29th of December. We only used the machine a couple of days later when needed. From the first time the machine did not function as it should (it did not trap the dirt in the water as it said it would). After inspection it was ...
My medical subscription was incorrect and Mpho fixed it within minutes without making a fuss out of it. She was customer focused and perfectly service orientated. This is what I expected from my medical fund. First impressions are those who last. ...
The following were told by Marc: Interest free-contract states 8% per year! Cooling off period of 3 weeks-contract states 5 days (problem is you CANT GET HOLD OF THEM DURING THIS PERIOD) Registration takes 10 days-contract states 12 weeks! Holidays guaranteed 45% cheaper-contract states10% Cheaper ...
On Thursday 9 Jan I reported my residential phone being out of order. I waited more than 20min for my call to be answered, also reported it via sms. On Tuesday 14 Jan I rang them again, after another long wait, I was told the technical department will be in touch. Today is a week and guess what... ...
When ever i call ADT i get hold off a switchboard, i have even selected the emergency option and still i wait the same time to be assisted. I never get hold of a person. Used the call back facility and im still waiting. In some cases my alarm goes off and they dont even call. I am really ...
I Ordered a dress for my flowergirl on 03/12/2013. Made the payment in full.By 20/12/2013 I emailed the lady and asked for a tracking number on my parcel and no reply. Only to receive a reply on 08/01/2014. Lizelle blames the post office. (To my knowledge every parcel has a tracking number and it ...