My medical subscription was incorrect and Mpho fixed it within minutes without making a fuss out of it. She was customer focused and perfectly service orientated. This is what I expected from my medical fund. First impressions are those who last. ...
The following were told by Marc: Interest free-contract states 8% per year! Cooling off period of 3 weeks-contract states 5 days (problem is you CANT GET HOLD OF THEM DURING THIS PERIOD) Registration takes 10 days-contract states 12 weeks! Holidays guaranteed 45% cheaper-contract states10% Cheaper ...
On Thursday 9 Jan I reported my residential phone being out of order. I waited more than 20min for my call to be answered, also reported it via sms. On Tuesday 14 Jan I rang them again, after another long wait, I was told the technical department will be in touch. Today is a week and guess what... ...
When ever i call ADT i get hold off a switchboard, i have even selected the emergency option and still i wait the same time to be assisted. I never get hold of a person. Used the call back facility and im still waiting. In some cases my alarm goes off and they dont even call. I am really ...
I Ordered a dress for my flowergirl on 03/12/2013. Made the payment in full.By 20/12/2013 I emailed the lady and asked for a tracking number on my parcel and no reply. Only to receive a reply on 08/01/2014. Lizelle blames the post office. (To my knowledge every parcel has a tracking number and it ...
On the 13th Jan I bought a box of fish fingers at the above store which had an expiry date of 2015, when I got home they were rotten, the unfortunate part is that their website doesn't have a complaint link, Peter please assist ...