I called into the Upgrades department and spoke to a few different people at first, then got through to Thato he advised me that he will call me back as he system was off line and once he is back he will call me back, he did after a few minutes he then advised me that since I am upgrading before ...
This is now my third complaint on Hello Peter. I have gone through so much hassle trying to upgrade but still have not received my phone. First the phone was returned as I was not able to receive it due to personal reasons. After upgrading a second time (to an S4 Mini LTE) I previously checked the ...
Processed upgrade on 08/1/2014. instructions was given to deliver to 3rd party. This was agreed by the upgrade consultant. Delivery on the Internet should be by the next day, i upgraded after 12:00 and know next day delivery was not possible. On Monday morning a call was made to Ram. Ram call ...
I've been a loyal client o Vodacom for about 12 years now (first as prepaid, then on contract). During this time I have had several contracts, for the majority of the time it was the Talk 1000, the most expensive package at the time. When my work requirements changed, I moved to a smaller package ...
After not being able to receive my cellphone after upgrading due to personal reasons, my phone was returned. A few weeks later (6 Jan 2014) I continued to redo my upgrade. I went online to Vodacom to do it but there were just a few fields asking for my email address, cell number etc and that a ...
I upgraded my phone on Monday, received the handset on Tuesday and until today (Thursday) my phone is still not activivated. After many calls to Vodacom (at least 15) i have worked out that the handset is faulty and now everytime i phone to arrange a new handset, i get pushed from pillar to post, ...