I contacted vodacom to upgrade my contract. I was placed under debt review when my doctors bills became too much for me. I missed a payment and i missed a payment prev. which my mom helped me with. Now i can upgrade my contract and i keep getting told sorry your profile will not be changed from a ...
I've been waiting almost 4 weeks for my Cellphone upgrade to be delivered. First I'm told it was on backorder. Eventually I called, and was referred through about 6 departments, from a. Accounts, b. New Contracts. C. Cancellations e. New Upgrades f. Customer Satisfaction survey to which I replies 0 ...
Cell C strategy - and get you hooked into their contract (THEY DONT HAVE CONNECTIVITY), when you order ONE thing yet GET ANOTHER, when you try and CANCEL, when they say they will cancel, when they SPEAK to you then WRITE SOMETHING ELSE!!! My 3rd complaint on here Cell c, they reply IF THEY FEEL ...
At the beginning of December I requested an upgrade and the handset was delivered the next day! I wasn't happy with the phone and was told that I have 14 days in which I could cancel the upgrade. I requested the cancellation on the 13th of December. Vodacom can only reverse the upgrade processed ...
I have been a customer of Nashua Mobile for 8yrs, and every year when it comes to upgrading my contract I always have issues with the upgrade department. I spend 10's of 1000 of Rand every year.and they are not prepared to move on anything. I don't see the value that you receive from Nashua Mobile. ...
On behalf of my mum: Currently have running contract with vodacom for over 10 years, requested latest upgrade and agreed with Mbali that we do not have a photo copy facility for id and they accepted to have courier view I'd and provide upgrade (2 contracts upgraded), couriers arrived and refused to ...