It's been a week that I posted a complaint regarding my second-rate handset. I got a response confirming that the matter will be investigated and I will receive a call. I still have not received any response! How hard is it to receive assistance from MTN? This is absolute intolerable! Its feels ...
I've never received such poor service. I've taken in my iMac in for repairs and I received the quote very quick, but don't ask any questions around the repair. 1. Numerous call to the Call Centre, long wait times. 2. Can't speak to the technician, you need to email the technician. 3. That's a ...
I sent my blackberry torch into vodacom in December for repairs on the speaker as my phone was still under warrenty. I pay R507 every month for this phone and have been a loyal customer of vodacom for the past 8 years. i recieved a refurbished phone on15/02/2013. the phone can now not function ...
On the 21st of January, my Blackberry 9780 was sent in for repair, the mic had been faulty and other software issues. When the phone was sent in, there were no damages, besides usual wear and tear and scratches from use. The phone is still under warranty as it was a contract phone, and after more ...
I have been a loyal client for many years.i had the Blackberry bold 9700 something and got it last year sometime. the phone used to freeze alot and i took it to a few MTN stores and they said theyve actually had complaints about it. My speaker used to stop working from time to time and i decided to ...
My iPhone is still under its first year's warranty and was giving technical trouble. After three weeks at a repair centre I was informed that there was damp damage and i would have to pay in excess of R2000 to have my phone replaced. This is despite no negligence on my behalf. When asking for a ...