I have an overdraft facility that was supposed to reduce to a certain amount and then fixed. Floreen Singh was appointed as my private banker nearly a year ago. She has not made the effort to introduce herself to me. When I contacted her regarding the issue that they have reduced the overdraft ...
I logged a complaint on the FNB Private client facility for a transfer from my recurring facility that does not work, i have just received a response from the call centre saying that i have to pay back at least 15% of money owed before i can transfer funds form my facility. (THIS AFTER A WEEK). ...
As a client with Private Banking, I am appalled at how FNB approved an overdraft facility for me, made me sign all the required forms etc and then when I started to use it, unilaterally withdrew the facility. This overdraft facility was suggested by my private banker, who had full disclosure of why ...
What a joke... Nedbank has no idea of customer service. I applied for private banking and was told that someone would contact me to set up a meeting, which they did... however they arrived 1 hour after the scheduled appointment without calling to advise they were running late. At this meeting I ...
Unilaterally changed terms of cheque account without notification by withdrawing a facility that I've had for 10 years. When I enquired through the call center and with my Private Banker, no one bothered to provide me with a response. Stupidly loyal customer that's unhappy enough to consider ...
I opened an account with Investec a few months ago and was very impressed with thier level of service etc (Well service i recieved from the lady i dealt with) and when my mother had an investment fall due i recommended she invest the funds with Investec... Well what a bad idea that was... Firstly ...