I have never been so disgusted and annoyed with Nedbank. I have been a loyal customer and Nedbank ambassador for a number of years ( /-12years) and this has been my last resort as I have exhausted all the internal means i.e. branch, my private banker, client services support, numerous emails and ...
I raised a straightforward banking query on the 14th January. I received a very incomplete response two days later to which I had further queries. Now, almost a month later, I still have not received an acceptable response, despite following up on a weekly basis. My last request for feedback has ...
I am on Exceller banking package and with private banking being serviced by Sonja. I had a big problem with unauthorised debit orders going through on my account. I referred this to Sonja. She just passed it on and I was cc'ed on e-mail. Next I was send e-mail by Amanda who did not properly read my ...
I had a fire at my house in Oct 2010, where after Absa Insurance Company appointed Amalpro to do the house repairs. Some of the damaged electrical items were the db board, as well as the extractor fan, kitchen lighting and all the electrical wiring in my kitchen which melted. Since the db board was ...
I went to purchase a motorbike, from a dealer, finance applications were sent to FNB and MFC. They both responded within 24 hours, with a good rate. Being a STD Bank Private Banking client, I decided to apply through my Private Banker. Over a week later, I had not heard anything. After chasing the ...
I was about to leave Standard Bank due to poor service in its Private Banking. Dough Naicker was assigned as my my banker and within a very short period it became clear to me he is in a different league. My bank card was delivered to the incorrect branch as usual and Doug sorted it out without ...