I am seriously, seriously, seriously disappointed with the service received from FNB. Worst of all, it is service from the Private Clients department, from which one would have expected much better complaint resolution, or just basic feedback! I have already reported my frustration on hellopeter to ...
It is with sadness that I saw Standard Bank Private Suite try and sort out the mess they created. Being part of the private clients' suite created the impression that my banking affairs will be handled by a competent person. This is a wrong assumption. When I requested my credit card billing date ...
So, I have upgraded my Platinum account to Private Banking account today upon hearing from a colleague of mine that he was upgraded to the Graphite package. My colleague had received a complete welcome pack that included amongst other things a fancy leather notepad and organiser. I received my card ...
I have upgraded both my cheque and credit card accounts to FNB Private Banking but due to poor service I elected to downgrade the accounts back to Platinum. The downgrade of the cheque account was done within a matter of days, but I have been waiting now for almost 2 months for them to downgrade ...
Last week I was upgraded to Private Banking and got a cheque card. I since enquired about a private banking credit card. I have to date still not been assigned a private banker..and have no feedback on my credit card. ...
We are in the process of closing my wife's Nedbank current account. I have in my possession a letter dated the 16th of September 2013 where my wife requested that the vehicle debit order be moved to my account and your staff have acknowledged receipt and have agreed to do this. With the first try ...