I was convinced to join the platinum card with a promise of premier banker to assist and make me a priority. My current credit card expired so upgraded, when the 1st card came the atm swallowed it so they sent me a 2nd card so decided to rather sort the card out at one of the branches, the atm kept ...
I don't know how it really works at FNB but when they say they will call you back, do they really mean, I must call them? I have been waiting for calls to come through for problems i had three or so months ago. I don't even remember anymore what the complaint was. Maybe that is the point. To never ...
I was fooled into thinking that by having a good standing Platinum cheque account with FNB, I could use the slow lounges during my frequent travels. I was shocked to note on my most recent travels that my account was debited for R750 without even the courtesy of a notification from the bank. After ...
I want to say thank you for the telephonic service I got from Bongani Masina he had gone the extra mile to assist and do his best in accommodating me; as well as being professional. I had placed notice on my 7 day account and the money was not released today (2nd August) I called the premier ...
A few days ago, I tried to purchase electricity for my meter using telephone banking. I received an odd timeout message. I looked online and saw the money had left my account but did not receive the code for the meter. I called the Premier call centre first thing in the morning and spoke to Lee. He ...
Good day It is unfortunate that I have to resort to this medium to get a response from you. I sent you an enquiry on 17 July 2013 on whether I am eligible for debt consolidation as per your current advertisements. It is unfortuante that a response is still outstanding. The service received on this ...