Dear FNB, I'm disappointed that you fail to acknowledge that your password reset function does not work at all via your FNB Website and only through your Private Banking Portal and when you contact Online Banking i have to pay R50-00 for your system that does not work??? As a Premier Banking client ...
I have never received such awful service in my life. FNB have not responded to my initial complaint submitted last week about debiting R8500 from my account without contacting me. How dare they debit for a student loan account that they said they had handed over. I have called in twice today to ...
I AM A PLATINUM CHEQUE ACCOUNT CUSTOMER WITH NO BENEFITS AS I KEEP GETTING BY MY OWN BANK, NEVER ONCE HAVE THEY EVER GONE OUT THEIR WAY TO HELP YOU OR SAY HEY HERE WE GO HERE IS YOUR SERVICE FEE BACK NEVER NOT EVEN 1 CENT!!! FNB JUST KNOW HOW TO MAKE MONEY FROM YOU MY SERVICE FEE IS R135 AND THEN ...
I've been with FNB for years, am a Platinum account holder, we have been advise that our salaries will be late and I ask my Premier Banker to assist me with a temporary increase in my overdraft limit just for my debit orders to go off, I even supplied FNB a letter from my employer confirming late ...
Contacted Nabeel Davids (my Premier Banker) via online query as I needed a copy of a document and I am currently out of the country. Nabeel got back to me within half an hour with exactly what I needed! NOW THAT, PEOPLE, IS SERVICE! Well done Nabeel! FNB, hold on to employees like this! This is why ...
I am unable to obtain a credit card from FNB even though I have a platinum account. ABSA offered me a credit card within a 10 minute phone call on my first attempt. Many of my colleagues who receives the same income did not have any problems obtaining a credit card from FNB. I really don't ...