My frustration is that I sent an email, via the Premier Banking tab on FNB Online banking last week and received no reply whatsoever. I then had to follow up today only to be told that someone did respond to my query but the response was sent to the incorrect email address. Please note that this ...
I sent a request by email on 06/06/2013 to FNB's Premier Services to please be assigned a Premier banker to my accounts. I then call 2 days later as the mail had not been attended to and I was given the terms of acquiring those services which I met and sent proof via email as verification that I ...
I am an FNB premier banker for a long while. They keep chaning the person you deal with and a new relationship needs to be built. Previously when the person has resigned or moved the banker will inform me hereof. For the past two years they do not do this anymore however. Yesterday I ahd an urgent ...
So I got email telling me I had now access to FNB's Premier banking Suite, with all sorts of lekker benefits, no need for me to visit the branch anymore. All very exciting. So I have been trying to get a statement of EFT deposits into my account for 2012 tax year. Emailed them query on 2013-06-21. ...
I have been with FNB for over 5 years now and the service that they offer that is worth anything is their OLN. I have a premier banker who shudder be called a pathetic banker, all she does is refer me to other departments. My most recent issue is that FNB is upgrading certain clients to a a ...
I wish to find out what is happening with my complaint with reference 300682 and quiry "QP1521587: PV003 68759 - Accounts 2162500". Does FNB ever respond or resolve complaints or they just acknowledge that they've received it and nothing gets done about it. They say they will come back to ...