Please do tell me why on earth you have customer service or premier banking if you never get a response. 4 working days later as per your 1 business day respnse and still no email no call nothing. This is my second complaint in less than 6 months. Think it is time to move over to "STEVES" ...
Changed to FNB Premier banking due to the fact that I thought I would get good service. Seems I have never been so wrong. After 3 days continually holding on the telephone for service and being directed from one department to next back to the previous department I still got no good service. I in ...
I applied for a home loan withfnb my bank for the last 8 years. I am a professional with no debt, the bank took 3 weeks to come back with a final quote then gave me a ridicoulous grant of prime plus, when standard bank gave me prime and investec gave me prime -. The premier banking division is ...
I'm in possession of an email from FNB PREMIER banking staff acknowledging I met the criteria for the slow lounge. After that they still go and charge me for my slow lounge usage. This was for swipes made on the 29 JUNE which FNB SAYS DON'T QUALIFY. BECAUSE THE SWIPES IS TOO LATE IN THI'm in ...
DONT UPGRADE TO PREMIER BANKING. THE CALL CENTRE IS PATHETIC AND USELESS. IT IS EASIER STANDING IN A QUE THAN DEALING WITH THE INCOMPITENT PREMIER BANKERS. ...
According to my understanding the criteria for slow lounge swipes is outlined as follows... "Having total monthly swipes to the value of at least R5 000, 00 on your Platinum Cheque Card in the calendar month preceding your visit." I was told my swipes for 29 June at cna, p&p and bp ...