I've left a message on line on the 24th of August and today, more than 2 workdays later, still no response! Online Query Request Ref: 38640800 ...
I applied for a card beginning of July till today I have not received it. I called in to ask what happened no one knows where the card is. The manager has the tracking number but the branch cannot find the card even after I went there twice. The manager Cecilia promised to call 2 days later I phone ...
I've sent several communications regarding an issue with PayPal integration (this includes the paypal@fnb address). i have not received received any communication. After that, tried to contact my premier banker regarding this issue a week ago and I even received the following auto-reply from FNB : ...
I joined FNB in June 2013 with all the expectations I was promised by your sales department. I was told that I qualified for Premier Banking and will be assigned a personal banker. I have since been phoning, e-mailing and phoning again to find out who my contact person is because I wanted to move ...
I applied for a home loan through FNB Premier Banking and was very impressed by the level of service provided, despite my very pessimistic agent telling me Premier Banking was overrated! Not once did I have to follow up. Everything worked like clockwork with no chasing games. Special mention to ...
I've being waiting 3 weeks for One account application. I recently moved from another institution to FNB but not getting any service. Premier banking waiting on One Account Dept. No idea why this is taking so long. No feedback except that the One account dept is 'working' on it. Escalated but still ...