Good day I sent you an enquiry yesterday at 08:01:17, reference number 1724900. No response has been received yet and I also doubt that I will receive a response as this has now become a trend that I have experienced this year. You have selective or no response for clients who earn below a certain ...
I requested a better interest rate from Morris at FNB premier banking for my vehicle finance. I am yet to get any feedback. Poor service from FNB, Not worth having a platinum account, if a client doesnt receive the required service levels. Kindly investigate ...
I have continuously received bad service from FNB (Centurion and Premier Banking) the past month. It is mind boggling that they are running their Operations the way they do!! It does not matter if you escalate the issue, nobody has any sense of urgency to rectify the problem! Guess what... It's ...
I am in the market to buy a house, my OTP got accepted yesterday morning. So I contacted my Premier Banker, who via email said that Rene Cronje will be contacting me. Later the afternoon I haven't heard anything from her, so I googled her name, to see if i could get her contact details, so I can ...
On Tues 10 Oct, I went to the dentist adn when I had to pay for my service, my card was declined. II tried the other ones and they were also declined. I thought the issue was with their machine, so I left with a promise to come back and pay. Then, the next morning I went to the garage to fill up my ...
First they took 2 weeks to contact me, then they approve me for an account send me th cards and then call to say i need to be down graded. they fail to switch all my debits even though they received a clear description of each account to switch. all this over nearly 2 months and still no resolution ...