I switched over to a FNB Platinum account on the 4th (Monday), applying automatically for my check, credit and garage cards. Since then I have had to send through documents to 5 different email and fax numbers - and only after I phone to ask what is going on. Now I cannot get my credit and garage ...
I've always been able to manage my finances. However, sicne the past 4 months - I've suddenly had enormous financial difficulties. I've written letters to FNB, asking them to simply allow me time to pay my debts. Instead, I received attorney letters etc etc. I was shocked. However. I called FNB, ...
Inform you of FNB's POOR service! I've been unable to use my account for 2 days and now all of a sudden you need a proof of residence. This is unacceptable as there was no communication to me that this is going to happen. This lack of service is unacceptable. This is the kind of service that will ...
I settled my credit card on 16 August 2013 and called the call centre to request that my credi card be closed because I don't want it anymore. The consultant told me that it would take 7 to 14 working days to close the acoount. Needless to say the account is still active and bank charges anbd ...
FNB has failed to spell my name correctly on my cheque card for the third time. What is more frustrating is that it is the same spelling mistake being made. I was told the last time I made a complaint that my card would be specifically double checked before being sent off, but this obviously did ...
After complaining about the fact that I was not able to get a Samsung S4, I was told I would receive a follow up call. I am still waiting for this call. Also FNB promised to 'express' deliver my cheque card in 3 days but only got a sms to say it has been delivered after a week, have yet to see ...