I called the FNB call centre to check the status of an application, and I was offered an increase on my current overdraft. I was offered a higher overdraft limit, as well as a lower interest rate of 12.5% compared to my current rate of 13.5%. I accepted the offer, and after logging onto my internet ...
When I switched to FNB, my Samsung Galaxy S4 was delivered to me on 10 July 2013. It was supposed to have been activated within 48 hours. After almost 3 weeks, the phone is still not active and no one at FNB appears to be able to help me. For the first week, I was referred between Cell C and FNB ...
I have an "Outstanding Debit Card Authorisation" on my debit card of R1272.97. Could someone at FNB please assist me with this? It's been sitting there for a while now and I have no idea what this is for as it shows no reference and I can't find anything on my statement history close to ...
I have recently switched to FNB and am beginning to wish I hadn't. After running around endlessly for FICA documentation and debit order switching forms, they still end up making a mess of everything and putting a hold on my account because they could not process the FICA documentation. This is ...
1. I applied for the Samsung S4 for R299 p/m on the Cell C Straight Up 100. After 3 weeks of calling and speaking to 5 different people who all gave me different versions of what was happening, I finally had enough and cancelled the application. 2 Days after cancelling the application I got a call ...
I switched to FNB 3 months ago, I was attracted to the benefits package they offered on their cheque accounts. It's a very BIG mistake, I wouldn't advise interested customers to switch to FNB. In the past 3 months since March, I have dealt with the following issues; 1. Unauthorized debit orders ...