Good day Iam extremely upset with the service I received from mtn, I had to run around all over the show to get the simcard replaced, after spending an exorbitant amount in calls to your call center notifying agent after that there is a problem with the sim or the phone, being transferred from ...
I aplied for a voice and wi-fi contract with mtn about 3.5 weeks back. This was an existing mtn # I explained to the consultant. He concluded the deal and told me that once I received a sms from mtn, I should call back to have the # linked. I did that only about 5 times & was told it couldnt be ...
I upgraded my cellphone contract on 22 May and was told that I should receive delivery of my new phone within 3 to 5 days. It's now been 7 days and I've not received a thing. They are using an incompetent courier company who's drivers have returned my package to MTN 3 times because he couldn't find ...
Mtn advertised Samsung S4 32g 4G I agreed to upgrade then next day queried phone to be delivered and was told they were sending 16G 3G phone, I cancelled upgrade they never delivered phone I never signed documents and was assured there will be no charge to me. Now I receive my statement and they ...
I registered via MTN Direct to renew a contract online. Call center phoned me, but I was on my way to a class. Asked them to phone me in an hour, they did not. Phoned MTN Direct this morning - they have not received an online application - TWO WEEKS NOW - I will rather migrate my phone to Vodacom ...
Mtn has been advertising 2gig data for R99.00 a month. i took a contract with mtn direct for this deal and at no time was i told that this is a open contract once the 2gig is finished. i was charged extra for the extra data used after depleting the 2gig. if advertised correctly or informed by the ...