In addition to my monthly account fee of R150.00 I also noticed a R522 fee charged under the heading "Admin Charge CBP capitalisation". This amount seems unreasonable and I don't know what it is being charged for? I need clarification on this. Could someone please assist? ...
This morning an error was made by one of my staff members who paid the incorrect supplier. When i tried to reverse the transaction, i was advised that there would be a charge of R260 and it would take approx 10 working days. I find it hard to believe that this is the process, as a bank to bank ...
After experiencing what I can only describe as shocking service as described in an earlier complaint, Neo Kunene called me to follow up. She was very patient despite the difficulties we both experienced with the call connection. She was extremely friendly and helpful. Most of all, she listened. She ...
Logged into Absa's internet banking site 3 times today without incident. On attempting a login tonight the system loops around the password (pwd) submission screen, prompting for a pwd but hanging when it has been entered & looping back requesting a 2nd entry of the same pwd. Having run Windows ...
WHY DOES YOUR OLD BANKING WEBSITE NOT WORK? WHEN I LOG IN I HAVE TO GO TO THE NEW BANKING ONLINE. THEN IT SAYS YOU HAVE THE OPTION TO USE THE CURRENT ONLINE BANKING. WHEN YOU CLICK ON THAT NOTHING HAPPENS. THEN IT GOES INTO YOUR ACCOUNTS SPORADICALLY AND THEN JUST FREEZES. I CANNOT WORK LIKE THIS. ...
I paid my beneficiary via internet banking on the 25 June and requested notice of payment to both myself & beneficiary. On the 4th of July I was notified by the beneficiary of no payment and that they would be taking legal action. I then tried to check my notice of payment and discovered that ...