I manage all my banking via the internet. I have the app on my phone, I access it from work and I have multiple PCs at home. I recently logged into to FNB internet banking to attempt to update a scheduled (recurring) payment I set up and have had running for a significant amount of time. I was ...
I am trying to get my Business Internet Banking profile activated and the people in the call centre have clearly not been trained on how to deal with people or haven't been trained on how to use the system and their brains at the same time. My branch (Musgrave) tells me that my Business Internet ...
I have 2 accounts, one is a savings account, one is a bond account. The savings account is used to access internet banking. It needs a minimum of R 100 in it. Because the charges have reduced it to below the minimum my access was denied. I've topped it up to above the minimum but still have no ...
I have been an ABSA account holder for 10 years or more, and today I tried to purchase an item on my credit card and it was declined so I decided to check my Internet banking, and it has been locked and I have been denied access to my own accounts, denied the ability to transfer my own funds. I ...
Nedbank... I've tried since yesterday, Friday, 14 June, to use your site for internet banking. Surely a notification can be placed on the home page explaining the reason for the internet banking link not being operational? Basic communication? Basic customer service? I know something was loaded ...
I tried to change my user ID. I entered my ID number, password and new user ID, I received a confirmation OTP, but when I click 'Confirm', I just get a blank page. Have your IT staff not heard of testing software before releasing it to the public? ...