Standard Bank
Refund on Internet Banking

This morning an error was made by one of my staff members who paid the incorrect supplier. When i tried to reverse the transaction, i was advised that there would be a charge of R260 and it would take approx 10 working days.

I find it hard to believe that this is the process, as a bank to bank transfer takes 2 to 3 days, so where is my money now. It so happens that the supplier is in liquidation so they cannot transfer the funds back.

I hope someone can assist.