I made an online application for a service. I did not receive any feedback and only after I logged a complaint did a consultant call me. The lady who called was friendly and courteous and assured me I would receive feedback within three days. It is now a week later and still no feedback. Upon ...
ABSA's proof of payment system on the new online banking sends out corrupted proof of payment files via email (PDF files). I spoke to 2 customer care consultants both acknowledging the problem and a was told to resend it from the old internet banking site, witch worked perfectly. Now the dilema, ...
ON MONDAY I TRIED LOGGING ON TO INTERNET BANKING. I COULD NOT LOG IN AND PHONED THE CALL CENTRE. THEY COULD AT FIRST NOT GIVE ME A VALID REASON AS TO WHY THEN EVENTUALLY THEY TOLD ME MY INTERNET BANKING PROFILE HAS BEEN DELETED. AS TO WHY IT TOOK THEM HOURS BEFORE I COULD GET AN ANSWER. EVENTUALLY ...
After using their new ABSA Online banking & noticing a security hole in their system that obiouvly has been missed with MyABSA/Unit Trusts opening a new page when you would like to purchase new units (page remians open in two locations, even if logout is executed)-Call their call center & ...
Dear Capitec Bank For 2 1/2 yrs I have been a loyal client of yours, referring many of my friends to you. BUT NOW THAT MORE THAN R10, 000 (TEN THOUSAND RAND) WAS FROM MY ACCOUNT, I get NO FEEDBACK FROM YOU WHATSOEVER!!! Your ref nr. 8640515 refers. Please allow me to draw your attention to the fact ...
I logged a call with ABSA a year ago regarding this: - I have a homeloan account at ABSA and a savings acount. - I used my savings account as the internet access account to log into my account. - I can choose "tax certificate" but the system gives ONLY a tax certificate on my savings ...