Hello On March7 this year I told Autopage not to renew my cellphone contract was I will be obtaining a new contract elsewhere. And as of today, the account has still not been cancelled despite a repeated email instruction in May this year. It seems to be a strategy of Autopage to increase their ...
I sent a claim request on 17 July 2013, after a week I sent another email, and only after a week a get a call from a lady who tells me she also was not going to action it but she decided to call me. Apparently I have not being assisted because the proof of payment receipt I attached to the claim ...
I made an application for a prepaid meter on 01/07/2013 and was told that a rep will call me within 30 days. I called back on the 23/07/2013 and was told that they could not pick up my application. The call centre agent then advised that she will someone to look into it and call me back. A lady ...
Trafalgar CEO Andrew Schaefer promised to assist in resolving my account queries and disputes I had with his unhelpful staff especially Elize De Weerdt, after I contacted HelloPeter last year. This issue has remained unresolved since 2010! Andrew then blithely passed the buck to 'a senior staff ...
I asked a question on Facebook about turnaround time for the clearance of a cheque in my Capitec account. Firstly I googled the question and found more complaints than positive feedback on Capitec bank. This was concerning and I then asked the question on FB. Answer!!! Unacceptable... Why 14days ...
I have started my policy with them on 15 July. My pro-rata debit order have been deducted on 19/07 for R710.30.Then i received a debit on 20/07 for R1111.26 (for Aug). Great was my supprise to receive another debit on 1/08 for R350.34.I then contacted them on 5/08 to enquire about this debit and ...