I had bought several boxes of Kellogg's All-Bran and when I got home I discovered that the one box had no Best Before/expiry date information stamped on it anywhere. I contacted Kellogg's directly but the Consumer Affairs division seemed scattered: at one stage in the exchange five weeks passed ...
WITHOUT PREJUDICE I am fairly certain that it is ILLEGAL to raise the price of your services without informing your customers -- with sufficient notice -- such that they may have the opportunity to decline the service on offer at the new, higher price. Telkom has now done this twice: In May, the ...
I submitted a complaint to the Credit Ombudsman with regards to an old Woolworths account on 14th of June 2013. Woolworths was contacted by the Ombud office on 19 July 2013, they since have not responded to the ombuds office or removed the prescribed debt from my credit profile. ...
Hello, my fiance and I were both incorrectly charged R2520 today by Momentum. I understand you will be refunding the money tomorrow however I will also need any charges refunded as well. I was forced to use my Overdraft for this which I am charged at R30 per month as well as interest of 21% per ...
Charged for 14gigs of data when only used 1.4gigs, refused to look into it when my account more than doubled without extra usage ...
Following our initial complaint "unexplained billing dispute" on Sunday 4th August 2013 on Hello Peter and Vodacom's Consumer Website Team answer 4 DAYS AGO!! Apologizing for the inconvenience of Vodacom's poor level of service and promising a call to resolve the matter.. A whole week has ...