I reported on my credit card on 1 October 2013 as there were unauthorised transactions processed for over R10 000. 18 days later I am still waiting for the affidavit to be emailed to me so that they can start investigating. I tried to get hold of the supervisor in the inbound division for the past ...
I was told to contact Standard Bank division by a Division employee at Tel: 0112274905. This number NEVER gets answered! I have spent hours waiting on the line at my cost from Cape Town. This is a in itself. Regarding Case number 3375263 Date 31/08/2013 Account number 271681640 Amount R957.80 cash ...
On the 25th of Aug I went to withdraw money at a local ATM, which jammed, & retained the card. Whilst at the ATM money was withdrawn from my acc. I opened a case of on the same day and reported the case to the bank's Dept. Only got the call on Friday the 30th of August from Rashaad R, who asked ...
While I was participating the the Wildcoast Wildrun along the coast of the Wildcoast with my wallet containing my credit and debit card, R14 000 have been withdrawn from 18 September to 22 September 2013. I phoned the Standard Bank division on 23 September at 9:50 and the case was logged (Case No ...
I have an ABSA savings account to which an FNB credit card is linked. On 29/09/2013 I transferred R2, 000.00 from an ABSA ATM to the credit card. Today the money still not reflected on the credit card. I went to ABSA Centurion to get confirmation that the money was in fact transferred, and on the ...
A transaction was made on my credit card to which I was alerted by SMS. I phoned the number provided and was told to report it to the division. After trying to contact the call centre repeatedly and staying on the line for up to 30 minutes I was unable to do this. Fortunately the person I spoke to ...