On 5 Feb money was withdrawn from my bank account whilst I was at work, I had my bank card with me. I immediately phoned the query number when the SMS came through, only to be told that their systems are currently down. The reference number for the call is 36173048, I spoke to Yolanda. I then ...
MONEY WAS OFF MY ACCOUNT, I CALLED THE DIVISION TO LET THEM KNOW THEY SAID THEY WOULD INVESTIGATE AND GET BACK TO ME WITHIN 10DAYS BUT I HAD TO KEEP CALLING THEM AND KEPT GETTING PUT THROUGH TO WRONG DIVISIONS PEOPLE TELLING ME DIFFERENT STORIES UNTIL THEY GAVE ME CALL TODAY ASKING THEM TO SEND ME ...
I WAS CONTACTED BY BIANCE ON WED 30/1/13 TO ADVISE THAT I WILL NOT BE REFUNDED. ACCORDING TO THE RECORDS MY CARD WAS HANDED BACK TO ME ON 14/11/12 AT 07:08 AT THE ATM. SHE NOW STATES THAT I WITHDREW MONEY WITH THE SAME CARD AT KLEINFONTEIN SQUARE, VOORTREKKER STR., 3KM FROM WHERE I WAS. THIS IS NOT ...