My wife's bank card was cloned on Sunday the 25th of August 2013, it took the help line 45 min to even answer the call by that time my wife's account was cleaned out completely. They told us that we would hear from them in 3 to 4 working days we are still waiting to hear from them. after 9 days we ...
I had division call me on Monday saying they would email me an affidavit in a few minutes that I needed to complete regarding unauthorized transactions that went off my account. I never received the email and yesterday (Tuesday) I spent nearly an hour on the phone on hold to inquire as to why I ...
I had my card details compromised. As a result I have R12 000 taken from my account through and Easypay online portal. I called the bank as soon as I was made aware an logged a case. I then when into the bank and filled out all the paper work which took me an hour and a half. Naturally I blocked my ...
I received a sms on Saturday evening just after 8pm to let me know that there was a transaction of just over R4000 on my cheque card. I called the line to report the transaction, as I was at home and most definitely not doing any transactions with a company called TMART. I firstly had to hold on ...
Apparently my call is important - I have been waiting for the Division for over 30 minutes to pick-up my call. IMPORTANT is not true. I get calls from the division every now & then, when something suspicious has occurred with my card - they ask a lot of questions to verify if I am the ...
On 01 August 2013 someone in Taiwan was able to R21 527 out of my account by using my card details. Standard Bank leaked my details. They refuse to refund my money after 8 days of dealing with redundant call centres. I provided them with all the necessary affidavits and still have not received my ...