Reported case on the 4th May. On the tuesday following I called in to find out the progress. After failing for 20 minutes to get through to a consultant I eventually got through at aroung 16:20 only to be put on hold again for 10 min. When I called back I got a machine telling me that the ...
I am not a FNB client and have not been for a long time. I received via email bank statements of a person with same name and surname as me, which used my email address on his FNB account. After half an hour on the phone to FNB, being transferred back and forth, someone at FNB eventually took it ...
On January 18th this year my house was robbed. A few hours later, the attempted to use one of the bank cards at the nearest Nedbank ATM. I immediately alerted the branch, spoke to the Customer Care manager, and informed them that I would be getting a warrant to view their CCTV footage. The warrant ...
Good Day. I have logged in a case for. A received a call back saying that its my fault as I gave out my pin and rvn number which i did not. I really need this money to get back at me. Why is ABSA division so easy then for hackers to hack in ones account. I need to take this further, but how? ...
My card was cloned and all money drawn out on 27/03/2013. After reporting the STD bank said they would get back to me after 72 working hours. No contact from them as yet . todays date 10/04/2013. Debit orders bounced and no attempt from STD bank to assist. Every time I phone I have to hold on more ...
On the 19th March, I received a call from Standard Bank saying there was unusual activity on my account and established it was. My cheque account had been emptied. They cancelled my cheque card and said someone would get back to me the next day. I wasn't given a reference number. I called back a ...