Hi FNB client with the bank for a long time, but have to say that I am very disappointed, money was taken out of my account 6 weeks ago, and still haven't heard from the bank or the refund in my account. I called as soon as the money went out of my account but had to wait an hour and a half to ...
On 14 Mar I received an SMS saying that a purchase had been made on 9/3 at 00:33 for R1107 using my new Discovery card (not sure why the 5-day delay with the notifications). The transaction description indicated that the purchase had been made at an online retailer. However, no such transaction ...
On Sunday evening, I phoned Standard Bank about activities on my account. The account was closed immediately and I was issued with a new credit card. I was told that the division would contact me within a day or 3. On Thursday, still no call, and I started to get worried. BUT, that evening when I ...
I bought a product on the Internet and was charged triple the amount advertised. 10 minutes later when I received the confirmation SMS, I called your dept. and stopped the card and had the transaction reversed. 6 days later, the scamsters put the transaction through again, and it went through. I ...
A upgrade was done on my contract with MTN. When I found out about this in November 2012, I reported this to the call centre and sent all the required document. I was given reference number 1488994. Up to date this issue has not been resolved yet and same response I always get is "waiting for ...
Poor Nagia had her account blocked without reason. The same thing happened to me whereby my account was blocked, It took days to find out the reason (reason: I had used the account) and weeks to close the account of 20 years. It would seem that Edgars are trying their best to alienate and lose ...