Contract was obtained in October 2014, the phone malfunctioned in December (The phone did not switch on). Mobile was taken to MTN Clearwater for an assessment, & passed the warranty assessment. I contacted MTN Direct today, spoke to Pretty at 13:30 and was advised that her supervisor would ...
I took out and mtn contract for a Macbook pro, at the end of the contract, I assumed that they would stop debiting my Acc, to no avail, they kept taking moneys off my acc despite me calling and discussing. Eventually they agreed to refunding me for the Hardware over charges. A year later I still ...
I decided to port from CellC to vodacom I got a Sony Xperia Z1 14 days ago and untill now have had no joy of using the phone as it has a software problem we have spoken to 4 different people regarding this and they all have promised to swop the unit for a new one but no one has done anything about ...
I took out a new contract from CellC direct, huawei ascend P6. First I had to wait a week for the phone to be delivered to my office which was 5km away! Once the phone arrive the packaging was completing damaged, with a huge gash in the box, and the seal was not even original! I can't believe that ...
I ordered the iphone 5S through Cell C direct on the 15 November this year. I having been dealing with a lovely lady at the call centre, but as of the 9 December 2014 I still DO NOT have the iphone! When I ordered they asked if I would be patient and then stated that my order would be prioritised. ...
I obtain a new ipad agreement with Vodacom to be added to my existing account. Receiving first statement it appeared that the consultant: 1 Incorrectly spelled my name 2 Load incorrect address 3 Created a new account? I have an account, why create a new account (S724F4) As Vodacom don't want to ...