Hi, I am quite happy with the overall service i have received from Cell C Direct, Applied 23rd October and received my simcard yesterday the 31st of October. Now firstly i asked very nicely to use my own cellc number on the data sim, very clearly we understood eachother i want the R99 2GB topup sim ...
I have had a horrible experience with MTN where they just seem to have a dont care attitude when it comes to there consumers. i have had a problem with my S3mini which went for a warranty assesment and a replacement wass ent sent to me 2weeks later after being promised 3days. the replacement was ...
I applied for a cellphone contract last week sometime. And it was approved, and I was convinced into getting a data sim card, which was fine. So on the tracking email where you track how far your order is, on Monday I noticed that the cellphone order was cancelled. No one called me to notify me of ...
I have applied for a contract last week friday, and i was told that my handset will be delivered on wendnesday which was not done, and no one called me to update me as to what is happening, up untill i made a call to Cell C only to be told that by Wayde, one of the consultant at contract department ...
I cancelled my contract a more than a month ago. The last debit order was deducted, or so I thought. This morning another amount was deducted. But the contract is still not active. The call centre is useless in resolving this. I will file a report if this is not resolved. ...
On Thursday 24 October, I called MTN direct to enquire about upgrading my contracts. I have three contracts, two voice and a data card. I spoke to a lady in the call centre (Sales code: 160139), who assisted me with the upgrade and the activation of a fourth contract. 1. The lady in the call centre ...