In August 2013 I took out a contract with MTN Direct, the service was so appalling, that I cancelled the contract. I went away for two weeks on an oversees trip and during this time MTN have not only made an error in disconnecting my number (when I gave them detailed written instructions to ...
I took out a MTN contract 6 weeks ago. As I'm still using my other phone for work I only used the phone on weekends. About 3 weeks ago, after very little use, the speaker stopped working. I phoned MTN to arrange for the phone to be repaired or replaced but after 3 weeks of constant struggling I am ...
I upgraded my contract in May since than i have been experiencing problems with mtn they firstly told me they going to deliver the phone to me and they end up not coming without any notification when they arrive at my home they dont notify me when they coming as well i ended up sitting for hours on ...
I called in last month to say that i am being overbilled for my contract and I spoke to several different consultants, I am on a R119 to up contract and I am paying R169!!! I have enquired about this numerous times and I was told they can not find the fault. I want this sorted out immediately and I ...
I handed my phone in at Cellc Game City on the 08/08/2013 for repairs. I have Cellc Cover with my contract. Booking the phone in took almost an hour, they were short staffed at lunch hour. I was promised a max of 21 days. I have had to constantly follow up with cell c. At one point I was told that ...
I was persuaded to leave Vodacom and join Cell C because of their attractive pricing offers. Biggest mistake I made was substituting quality of service ie Network Coverage for price. I complained earlier this year and filled in a network feedback template. I was contacted and told it was an iPhone ...