I have experienced a run around with the service consultants at Cell C Direct, it has been just over 48hours where none of the staff in client services were able to resolve a problem on my contract. when I engaged Jennifer Monyamane on the 02/01/2014 she successfully migrated my contract from top ...
Had to add a clause short notice on my home owners insurance, Offered to call me back so that i could get the correct info needed. Called me back this morning as arranged and sorted this in less than 5min. Thanks Moenieb. Wish i had this kind of service with the whole Bond process. ...
Hi, I decided for a trouble free upgrade solicited by Vodacom direct after rolling over to month by month after an expired contract. I am sure that some recompense should be in order after living though a new year with no contact to my business or friends over the festive period, Three days after ...
Upgraded account to Red Advantage 22Nov 2013. New 16g IphoneS sent to me. Sales staff misinformed me about the memory of the phone. Requested the Iphone to be collected and replaced with a 32 gig Iphone 5S - to date no collection has been made. Original sms service request number 26.11.13 ...
Hi. I took a contract with mtn for R349/300mb standard charge and my bill comes as R486 including other basic telephone standard charge... so i sent a query with ref #7215574 inquiring bout this. I even pasted the original internet application screen shot in comparison with theirs and i did not get ...
I Orderred 2 x Huawei Tablets. I received it in good time. I wanted to activate the sim cards and have been trying for 3 days and still no joy. Ive been sent from pillar to post with no joy. Every time i had to hang up, because i was waiting too long. I SMS and emailed the customer services and ...