I am supposed to get a refund from Cell C. First they told me to phone back 2 weeks after the money was deducted via debit order, as their records need to be updated. I phoned more than once. I was promised (on 27/11) that the money would be paid back into my account. I had to call back on the ...
I have complained of the internet charges when i updated my contract nothing has been done since the supervisor has not contacted me. I have reported the matter of "call charges" on my statement and its continuing. You have very bad service and i regret updating with CellC. ...
Hi there, I've tried to get hold of MTN Client Services 10 times today, with no success. After dialling 083 1 808 from a Vodacom cell it drops the call the moment you select "3" for Client Services. When you select "1" or "0" you reach someone from Sales, who are ...
After having to make dozens of phone calls and re-explaining the whole story to every person in the call centre Cellc tells me that they will cancel the contract due to an out of box cellphone failure. I was also told that I would not incur any additional costs other than that of calls made. I now ...
I phoned cellc on the 11th I requested an upgrade with a new phone. I told them to PHONE me before they come so I can be sure I am at home. They came to my house on the 21st of November with out calling. I was not home. I called on the 25th to asked them to deliver again, they confirmed they have ...
On the 19th of November I requested an upgrade of my MTN cell phone via their website. After a delayed response to my web request I was contacted on Thursday the 21st telephonically and confirmed delivery details & package etc. I was told that delivery of my phone would happen on November 22nd ...