Reported problem with DATA bundle, on 9th August 013, Vodacom promised to come back with in 48 hours, I'm still waiting for a response, when I tried to cancel the contract they told me I will be liable for the full contract, Vodacom do not help there customers with their problems, but you cant ...
A few months ago I noticed a steep decline in my internet speed. I reported it to Vodacom who sent out a technical specialist to my home to measure the signal. It was definitely close to non-existent. They started an investigation, going as far as involving ICASA, due to them picking up illegal ...
I was so happy with Vodacom until now. It's so sad that they can damage their image in such a shocking way, by just not getting around to what they promise. Close to THREE MONTHS and counting, on a simple data query!? Contemplating starting a social media campaign against data like Vodacom! I ...
Third complaint. Same issue. My complaints 1 Jul and 12 Jul refer. Yes the contract has now been cancelled, thank you. Was however still debited and now owed a credit of R295. Needless to say I havent received my refund yet. This is probably the most ridiculous service experience ive ever had. Just ...
Not nice guys. All over the website it tells you out of bundle rates are 15c/mb. Heaven help you if you exceed your allowance (on contract) in a given month. You get slapped with a fat bill running at 99c/mb. Not what I expect from CellC. Doeas appear like you have taken a page from the MTN ...
I am very frustrated by this company and its people, Logged a complained about my airtime disappearing and i get a response saying "I HAD MULTIPLE PAGES OPENED AND DEPLETED MY AIRTIME (RAND VALUE) AND NOT MY DATA BUNDLE, where is common sense on this response.you don't have to be technical to ...