I purchased a data bundle for my 3G three days ago and it isn't showing the data on my sim. Vodashop in Somerset Rd Greenpoint advised they can't assist (strange as they are suppose to be a service centre) and I should call the call centre for assist. This after they advised that there is a glitch ...
I cannot check a data bundle balance of a promotional bundle on an iPad 0729891274. When I last complained a Vodacom rep told me that they will fix their Vodacom App etc by 18th October (over a month away). This date has come and gone and still not happened. A friend of mine complained over 3 ...
I RECEIVED A SMS SAYING THAT IF I WANTED TO CONTINUE WITH MY BIS I SHOULD ACTIVATE IT AND PAY R59 A MONTH, ALTHOUGH I AM CURRENTLY ON BIS, AND ON THE ONLINE PORTAL IS STATES MY CONTRACT EXPIRES THE 22 OCT. NEEDLESS TO SAY I PHONED CUSTOMER CARE IMMEDIATELY, AND MADE IT CLEAR THAT I PAID FOR A ...
I have been with Cell C since November 2012. I took an initial 6 month contract to "test the water". I have been happy thus far. This month I went over my quote for 200MB for INternet - no biggy right?? Not at 0.15c a MB?? RIght?? Well when i checked what i owe and queried the charge per ...
Hello I bought a 1gig data bundle 2 days ago and it was charged to my account but not allocated to me. I phoned customer care and they logged the issue to sort out within 24 hrs. This was not done and is still not done 2 days later. This has resulted in me being charged out of bundle rates which is ...
Checking my account last month i realised that Vodacom was billing me over R 4500.00 for data usage alone on my wife's Samsung S3. I immediately contacted Vodacom to query this issue and was advised to check the settings on her phone to confirm if it allowed updates and big downloads to be done on ...