I have a discrepancy on my current account and decided to call the helpline 0860555111 where I spoke to Sanelisiwe Mchunu. Explained to her that according to my OD facility and the balance on my bank, less 2 transactions still to go thru, that I had a discrepancy of R571 on my bank account. First ...
So after my first complaint of vodacom opening a new account on my name without my knowledge, I got a response to submit documents to them which included a copy of my id and affidavit ect. I was told the query was logged and it would take 10 to 14 work days for a response. Now 16 days later still ...
I paid off my clicks credit card with MBD attorneys in April 2013. I became aware while trying to buy a house that the acorn was still showing as outstanding. I have proof of payment. Fnb has sent me to mbd attorneys. I have been trying to get to speak to Jamilla who is responsible for fnb ...
I have been calling the customer service line 08600212535 since way after 7 am, the voice mail states that office hours are between 7-5 on weekdays, it is 7:50 and the lines are still closed. This is very annoying. Are the staff to lazy to open the lines at 7 as stipulated. I will be settling my ...
I have contacted Vodacom customer care on the 24.01.2014 regarding my service messages that I don't receive on my handset. My query was escalated because they couldnt resolve it and today is the 28.01.2014 and still no feedback. I tried to contact them, on some of my calls I was on hold for 40min ...
I reported a faulty line on the 20 Jan 2014 and the lady assisting me did a line check and advised me that there is a problem with my landline and she will send a technician out to repair it as it was a fault on telkom side. it now the 28 Jan 2014 and still the line is is not fixed. i was promised ...